Lansdowne Surgery 029 2039 5115
Westway Surgery 029 2059 2351
Lines open: 8.00am to 6.30pm

Access to medical records

The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Please contact the Practice Manager for further information.

How to request a subject access request

Please complete a Subject Access Request Form (SAR) to obtain a copy of the medical records held by your GP surgery. You can obtain a copy of the form at the surgery.  These requests can take up to 30 days to process. If we need to request your paper medical records from storage this may take us longer but we will inform you of this.

Once completed, our administration team will be in touch with you to confirm your request has been processed and is ready for collection. Please do not attend the surgery to enquire about these records until you have been contacted.

We require proof of your identity before we can disclose and share out this personal data. Confirming identification is important as it helps to stop organisations from inadvertently disclosing personal data, either accidentally or as the result of deliberate fraudulent action by a third party.

Summary Care Record

If you’re registered with a GP surgery, you’ll have a Summary Care Record unless you’ve chosen not to have one. It contains basic information including your allergies, medicines and any reactions you’ve had to medicine in the past. By storing all this information in one place, it makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

Follow this link to the NHS website for more information on how to access your health records

GP2GP

GP2GP allows patients’ electronic health records to be transferred directly, securely, and quickly between their old and new practices, when they change GPs.

Find out more about GP2GP on the NHS website

Your data matters to the NHS

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

Follow this link to find out how this data is used and how to opt out

 

Date published: 20th September, 2023
Date last updated: 2nd January, 2024